Delivery Policy

Have a question? Simply call +44(0) 2392 389 774.  Our lines are open Monday to Friday, 9.00 - 5.00pm.

DELIVERY INFORMATION

Our Delivery Costs

DELIVERY OPTIONS AVAILABLE
(Presented at Checkout)
PRICING
UK  
Royal Mail Standard Standard £2.75 - FREE on orders over £30 (UK ONLY)
Next Working Day Monday to Friday only:
Ship to Shop (coming soon) £3.95 up to 20kg in weight (UK MAINLAND ONLY)
Courier £4.95 – FREE on orders over £200 (UK MAINLAND ONLY)
Weekend Express Service Saturday to Sunday:
Courier – Saturday & Sunday £7.50 (UK ONLY)
EU & NON-EU
EU Only £6.95 up to £16.95 if over 24kg in weight
Non-EU  £8.95 up to £24.95 if over 24kg in weight
Dispatch Times

All orders received by 12.30pm (GMT) will be dispatched the same day. This applies from Monday to Friday only.

Cut off time is 12:30pm. Any order received after that time will be dispatched the next working day (Mon-Fri). Please note, we do not dispatch on weekends or Bank Holidays.

Delivery times may vary subject to shipping method used, but all orders should be received within 2-4 working days.


Delivery Options For UK Mainland

UK Royal Mail Delivery

Delivery time for this method is 1 to 4 days on average. If no one is in to receive the package, it can be collected from your local Royal Mail office which will be identified on a card your postman will post though your door, or, if you prefer, you can re-arrange delivery by calling the telephone number on the card.

UK Next Working Day Delivery

If your order is urgent, you can select DPD or Royal Mail Signed For Delivery at the checkout. Delivery is guaranteed during the next working day after dispatch. Both of these delivery services are fully tracked and traceable. If you need a tracking number please contact us. Please note, Saturday is not considered a working day. A Saturday Special Delivery option is also available at the checkout.

Ship to Shop (coming soon)

Delivery is guaranteed during the next working day after dispatch.  This service is fully tracked and traceable.

You can choose, at check the check out to have the order delivered to your nearest Retail store using DPD Pickup point.  All orders are delivered by midday, Monday-Friday and are kept for a maximum of 7 days after which, your ordered item will then be returned to NightSearcher for re-dispatch. 

This option is also available if you are not going to be home for a scheduled delivery. An 'in-flight' option is now available through the text and email notifications, by which the delivery can be diverted to a local DPD Pickup point.

Read more: DPD Ship to Shop

Mobile Telephone Number Request:

By providing a mobile number, you can benefit from DPD PREDICT™ text. PREDICT™ sends a text notification, advising the one hour delivery timeslot for your order

Read More: DPD Time Slot Delivery Explained

For Delivery Options Outside UK Mainland

Highlands and Islands
 

Northern Ireland, Scottish Island, Highlands, Channel islands, Isle Of Man

Please contact us for a quote

Stock

Most items are ready for despatch, however, if there is a stock shortage or any other reason for delay of your item you will be notified by email.

Further Information

Should you have any questions or require further information regarding any of the delivery options, please email; enquiries@nightsearcher.co.uk